Easy Services jobs - Customer Service Coordinator
Customer Service Coordinator
Fresher
10,000 - 15,000 Per Month
Posted:
3 Months ago
Views:
Applications:
Openings:
1
Job Description
We're hiring for a Customer Service Coordinator role! In this role, you’ll:
Engage with customers to understand their needs and explain our services. Join us to deliver exceptional service and grow your career with Easy Services!
Coordinate with technicians/vendors for timely service delivery.
Resolve customer queries professionally and promptly.
Maintain accurate service records for seamless operations.
Manage and oversee the daily operations of the customer service department.
Respond to customer inquiries and complaints in a timely and professional manner.
Assist in the development and implementation of customer service policies and procedures.
Ensure customer service team members are well-trained and equipped to handle customer issues.
Coordinate with other departments to resolve customer issues efficiently.
Monitor and report on customer service metrics and performance.
Develop and maintain positive relationships with customers.
Handle escalated customer service issues that require additional attention.
Job Particulars
Education
12th Pass (HSE)
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1782576
Job Category
Tech Support
Locality Address
Vashi
State
Maharashtra
Country
India
About Company
Easy Services
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