Easy Services jobs - Customer Service Coordinator

Customer Service Coordinator

Easy Services

Mumbai

Fresher

10,000 - 15,000 Per Month

12th Pass (HSE)

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Posted: 2 Hours ago

Applications: 0

Openings: 1

Job Description

We're hiring for a Customer Service Coordinator role! In this role, you’ll: Engage with customers to understand their needs and explain our services. Join us to deliver exceptional service and grow your career with Easy Services!

Coordinate with technicians/vendors for timely service delivery.

Resolve customer queries professionally and promptly.

Maintain accurate service records for seamless operations.

Manage and oversee the daily operations of the customer service department.

Respond to customer inquiries and complaints in a timely and professional manner.

Assist in the development and implementation of customer service policies and procedures.

Ensure customer service team members are well-trained and equipped to handle customer issues.

Coordinate with other departments to resolve customer issues efficiently.

Monitor and report on customer service metrics and performance.

Develop and maintain positive relationships with customers.

Handle escalated customer service issues that require additional attention.

Job Particulars

Role BPO / Customer care

Education12th Pass (HSE)

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1782576

Job Category Tech Support

Locality Address Vashi

StateMaharashtra

Country India

About Company

Easy Services

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