Customer Service - BT recruitment in Kolkata - For a Client of Teamlease Digital

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Customer Service - BT

For a Client of Teamlease Digital
experience Fresher
salary 3,10,000 - 4,10,000 Per Year
qualification
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Posted: 1 Month ago
Views: 14
Applications: 9
Openings: 1

Job Description

Responsibilities

  • Respond to customer queries in a timely and accurate way, via phone, email or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Update our internal databases with information about technical issues and useful discussions with customers
  • Monitor customer complaints on social media and reach out to provide assistance
  • Share feature requests and effective workarounds with team members
  • Inform customers about new features and functionalities
  • Follow up with customers to ensure their technical issues are resolved
  • Gather customer feedback and share with our Product, Sales and Marketing teams
  • Assist in training junior Customer Support Representatives




Job Particulars

EducationBE/B.Tech
Who can applyFreshers
Employment TypeContract
Job Id1773950
Job Category Apprenticeship
StateWest Bengal
Country India

About Company

For a Client of Teamlease Digital recruiting Customer Service - BT candidates nearby Kolkata,.For a Client of Teamlease Digital vacancies for Customer Service - BT is recruited through Written-test, Face to Face Interview etc.
For a Client of Teamlease Digital Company recruits a lot of candidates every year based on the skills. The candidates with BE/B.Tech are selected to full fill the vacancies in IT Software-Engineer job field. The candidates nearby Kolkata, can apply for Customer Service - BT position in For a Client of Teamlease Digital. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the For a Client of Teamlease Digital recruitment, candidates are mostly chosen for the department of IT Software-Engineer . To learn more about the current jobs and other details, it is better to go through official site of For a Client of Teamlease Digital and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of For a Client of Teamlease Digital and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in For a Client of Teamlease Digital and near your city and get a secured career.
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