Databels Solutions jobs - Customer Service Associate Staff

Customer Service Associate Staff

Databels Solutions
experience Fresher
salary 10,000 - 11,500 Per Month
qualification
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Posted: 1 Month ago
Views: 3
Applications: 0
Openings: 1

Job Description

Looking for candidates for leading retail chain.
Serves customers by helping them select products. 
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge. 
Greets and receives customers in a welcoming manner. 
Responds to customers’ questions. 
Directs customers by escorting them to racks and counters. 
Provides outstanding customer service. 
Documents sales by creating or updating customer profile records. 
Manages financial transactions. 
Billing Assists with inventory, including receiving and stocking merchandise.
Collaborate with team members and other departments to ensure consistent customer service
Identify trends in customer inquiries and suggest improvements to processes and products
Provide feedback to management on areas of improvement for the customer support function
Resolve customer issues efficiently, escalating to higher levels when necessary
Maintain a high level of product and service knowledge to assist customers effectively
Document customer interactions and feedback accurately in the CRM system

Job Particulars

Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1754390
Job Category Tech Support
Locality Address Chennai-Others
StateTamil Nadu
Country India

About Company

Databels Solutions
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