Databels Solutions jobs - Customer Service Associate Staff

Customer Service Associate Staff

Databels Solutions

Chennai

Fresher

10,000 - 11,500 Per Month

10th Pass (SSC), 12th Pass (HSE)

Job Description

Looking for candidates for leading retail chain.

Serves customers by helping them select products.

Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.

Greets and receives customers in a welcoming manner.

Responds to customers’ questions.

Directs customers by escorting them to racks and counters.

Provides outstanding customer service.

Documents sales by creating or updating customer profile records.

Manages financial transactions.

Billing Assists with inventory, including receiving and stocking merchandise.

Collaborate with team members and other departments to ensure consistent customer service

Identify trends in customer inquiries and suggest improvements to processes and products

Provide feedback to management on areas of improvement for the customer support function

Resolve customer issues efficiently, escalating to higher levels when necessary

Maintain a high level of product and service knowledge to assist customers effectively

Document customer interactions and feedback accurately in the CRM system

Job Particulars

Role BPO / Customer care

Education10th Pass (SSC), 12th Pass (HSE)

Who can applyFreshers

Hiring Process Telephonic Interview

Employment TypeFull Time

Job Id1754390

Job Category Tech Support

Locality Address Chennai-Others

StateTamil Nadu

Country India

About Company

Databels Solutions

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