Databels Solutions jobs - Customer Service Associate Staff
Customer Service Associate Staff
Fresher
10,000 - 11,500 Per Month
Posted:
9 Months ago
Views:
Applications:
Openings:
1
Job Description
Looking for candidates for leading retail chain.
Serves customers by helping them select products. Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
Greets and receives customers in a welcoming manner.
Responds to customers’ questions.
Directs customers by escorting them to racks and counters.
Provides outstanding customer service.
Documents sales by creating or updating customer profile records.
Manages financial transactions.
Billing Assists with inventory, including receiving and stocking merchandise.
Collaborate with team members and other departments to ensure consistent customer service
Identify trends in customer inquiries and suggest improvements to processes and products
Provide feedback to management on areas of improvement for the customer support function
Resolve customer issues efficiently, escalating to higher levels when necessary
Maintain a high level of product and service knowledge to assist customers effectively
Document customer interactions and feedback accurately in the CRM system
Job Particulars
Education
10th Pass (SSC), 12th Pass (HSE)
Who can apply
Freshers
Hiring Process
Telephonic Interview
Employment Type
Full Time
Job Id
1754390
Job Category
Tech Support
Locality Address
Chennai-Others
State
Tamil Nadu
Country
India
About Company
Databels Solutions
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