Altius jobs - Customer Service Associate

Customer Service Associate

Altius

Mumbai

Fresher

12,000 - 15,000 Per Month

12th Pass (HSE)

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Posted: 20 Hours ago

Applications: 0

Openings: 1

Job Description

Calling process (outbound & Inbound)
Shifts - 9am to 6pm
Offs - Sat & Sun (fixed off)
Salary - 18k gross
Location - Vashi
Looking for immediate joiners

Responsibilities:

Handle incoming and outgoing customer calls in a professional manner

Address customer inquiries and resolve complaints efficiently

Provide information about products and services

Maintain accurate records of customer interactions and transactions

Follow company protocols and standard operating procedures

Collaborate with other departments to solve complex customer issues

Meet performance targets and KPIs

Ensure customer satisfaction through effective communication

Skills:

Excellent verbal communication skills

Ability to handle high call volumes

Strong problem-solving skills

Customer-centric attitude

Basic computer skills and familiarity with CRM software

Job Particulars

Role BPO / Customer care

Education12th Pass (HSE)

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1784808

Job Category Tech Support

Locality Address Vashi

StateMaharashtra

Country India

About Company

Established in 2024 and based in Navi Mumbai, specializes in providing expert manpower consultancy services. We pride ourselves on connecting skilled professionals with top-tier organizations to meet their staffing needs efficiently.

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