Firstcry jobs - Customer Relationship Officer
Customer Relationship Officer
Fresher
13,000 - 16,000 Per Month
Posted:
10 Months ago
Views:
Applications:
Openings:
1
Job Description
Position: Customer Relationship Officer (CRO)
Duties:
1. Ensure outstanding customer satisfaction
1. Ensure outstanding customer satisfaction
2. Update customer records
3. Provide product demonstrations
4. Achieving the monthly targets
5. Addressing customer complaints
6. Maintaining inventory and warehouse
Skills Required:
● Strong Communication
● Customer Handling
● Problem Solving
● Time Management
● Product Knowledge
Responsibilities:
Respond to customer inquiries and provide information or assistance as needed
Handle customer complaints and work towards resolving them in a timely and satisfactory manner
Maintain a high level of professionalism in all customer interactions
Collaborate with internal teams to address customer needs and improve customer satisfaction
Identify opportunities to enhance customer experience and suggest improvements to processes
Maintain accurate records of customer interactions and transactions
Stay up-to-date on company policies, products, and services
Proactively reach out to customers to ensure their satisfaction and address any potential issues
Job Particulars
Education
12th Pass (HSE)
Who can apply
Freshers
Hiring Process
Face to Face Interview
Employment Type
Full Time
Job Id
1708164
Job Category
Tech Support
State
Maharashtra
Country
India
About Company
Firstcry
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