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Rx Infotech P Ltd jobs - Customer Relationship Manager

Customer Relationship Manager

Rx Infotech P Ltd

location

experience

Fresher

salary

10,000 - 18,000 Per Month

qualification

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Posted: 2 Days ago

Views: 0

Applications: 0

Openings: 1

Job Description

Key Duties:

1- Convert leads, build client relationship and sell products/services.
2- Explain the customers about the products, its features and benefits.

3- Handle and manage all queries received from customers.

4- Attend all the queries received from the Customer.

Responsibilities:

Build and maintain strong relationships with assigned customers

Act as the main point of contact for all customer inquiries and issues

Understand customer needs and provide appropriate solutions and recommendations

Manage customer accounts and ensure their satisfaction and loyalty

Collaborate with internal teams to address customer concerns and resolve issues in a timely manner

Ensure timely delivery of products and services to customers

Identify opportunities for upselling and cross-selling to maximize customer value

Monitor customer satisfaction metrics and take necessary actions to improve customer experience

Provide regular reports and updates to management on customer interactions and account status

Job Particulars

Role BPO / Customer care

EducationBA

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1779590

Job Category Tech Support

Locality Address Faridabad-Others

StateHaryana

Country India

About Company

Rx Infotech P Ltd

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