Purple Consultant jobs - Customer Care Executive

Customer Care Executive

Purple Consultant
experience Fresher
salary 15,000 - 18,000 Per Month
qualification
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Posted: 20 Hours ago
Views: 1
Applications: 0
Openings: 1

Job Description


  • Calling process (outbound & Inbound)
  • Shifts - 9am  to 6pm
  • Offs - Sat & Sun (fixed off)
  • Salary - 18k gross
  • Location - Vashi 
  • Looking for immediate joiners
Responsibilities:
Handle incoming and outgoing customer calls in a professional manner
Address customer inquiries and resolve complaints efficiently
Provide information about products and services
Maintain accurate records of customer interactions and transactions
Follow company protocols and standard operating procedures
Collaborate with other departments to solve complex customer issues
Meet performance targets and KPIs
Ensure customer satisfaction through effective communication

Skills:
Excellent verbal communication skills
Ability to handle high call volumes
Strong problem-solving skills
Customer-centric attitude
Basic computer skills and familiarity with CRM software


Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1784807
Job Category Tech Support
Locality Address Vashi
StateMaharashtra
Country India

About Company

About Us:
Purple Consultant, established in 2024 and based in Navi Mumbai, specializes in providing expert manpower consultancy services. We pride ourselves on connecting skilled professionals with top-tier organizations to meet their staffing need
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