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CII-MCC jobs - Customer Care Executive

Customer Care Executive

CII-MCC

location

experience

Fresher

salary

12,000 - 16,000 Per Month

qualification

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Posted: 5 Hours ago

Views: 0

Applications: 0

Openings: 1

Job Description

Urgent Hiring for customer care executive for Hindi Speaking candidate with General Shift rotational WO. Fixed salary and fixed timing with good salary package. And its banking process in recovery department. Hurry up guys grab this opportunity candidate.

Required skills:

Good typing Speed.
Good Communication Skill.
Basic Computer Skills
Discipline, Positive Attitude & Punctuality

Responsibilities:

Handle incoming customer inquiries and provide accurate and timely responses

Resolve customer complaints or issues in a professional and efficient manner

Ensure customer satisfaction by identifying and addressing their needs and concerns

Maintain customer records and update the relevant information in the CRM system

Collaborate with other departments to resolve complex customer problems

Follow up with customers to ensure their issues are fully resolved

Upsell products or services to customers when appropriate

Provide feedback to management regarding customer trends and concerns

Maintain high standards of professionalism, empathy, and patience in all customer interactions

Job Particulars

Role BPO / Customer care

EducationB.Com

Who can applyFreshers

Hiring Process Walk - In, Face to Face Interview

Employment TypeFull Time

Job Id1782434

Job Category Walkins , Tech Support

Locality Address Rajarhat New Town

StateWest Bengal

Country India

About Company

The Confederation of Indian Industry (CII) works to create and sustain an environment conducive to the development of India, partnering industry, Government, and civil society, through advisory and consultative processes.

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