Job Title: Customer Care Executive
Language: Hindi
Shift: Rotational Shift for Male / General shift for female: General (Morning 7.00 AM to 4.00 PM, 8:00 to 5.00 PM, 9:00 to 6: 00 PM)
Rotational Shift: 7:00 AM to 4.00 PM, 1.00 PM to 10.00 PM, 10.00 PM to 7 :00 AM)
Salary: 16 K to 18 K (Take Home)
Age Limit: 20 to 30
Location: Chennai
Job Description:
* Basic Computer Skills
* Good English writing and speaking skills
* Hindi Speaking must
* Ability to work with customers over phone
* Ability to manage and work with multiple customers
* Ability to multi-task effectively
* Positive attitude
* Punctual work ethics
* Ability to learn quickly
* Attitude to go beyond the job responsibilities to ensure customer satisfaction
* Multilingual abilities a plus,
Job Responsibilities
* Handle customer requests over phone on daily basis
* Respond to customer requests within the accepted turn-around time.
* Complete all assigned tasks on-time!* Provide regular updates to the client.
* Report to team leaders on job performance* Work punctually and diligently.
Required Candidate profile-
* Basic of understanding of computer
* Experience - Calling Process(inbound/outbound)
* Excellent communication skills required.
* Graduation is must