Cogent E Services Ltd. jobs - Customer Care Executive for Voice Sales process

Language: English, Hindi
Skills: Computer, Excel
Experience: 0 - 3 years
Qualification: 12th
Age: 18 - 30 years

Job Description
We are seeking enthusiastic individuals to join our team as Customer Care Executive for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.


**Qualifications:**
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Excellent communication skills in English and Hindi
- Ability to handle customer queries and provide appropriate solutions.
- Prior experience in customer service or sales is preferred but not mandatory.


**Responsibilities:**
- Handle inbound/outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Achieve sales targets and goals as set by the company.


**Salary and Benefits:**
- Starting salary of INR 18,000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and career development opportunities.


Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!