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A client of Freshersworld jobs - Customer Care Collections Associate

Customer Care Collections Associate

A client of Freshersworld
location
Thanjavur
experience Fresher
salary Salary not disclosed
qualification
Any Graduate
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Job is expired
Posted: 2 Months ago
Views: 1
Applications: 0
Openings: 1

Job Description

Customer Care Collections Associate
  • Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
  • Analyzing medical insurance claims for quality assurance
  • Resolving moderately routine questions following pre-established guidelines
  • Performing routine research on customer inquiries.
  • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
  • Identify the outstanding claims with payers through the reports from clients
  • Place calls with payers with regard to outstanding claims
  • Document the details of the calls made to payers in DBPMS and the client software
  • Coordinate with the team leader in following the processes.
  • Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.

More information about this Customer Care Collections Associate Job

Please go through the below FAQs to get all answers related to the given Customer Care Collections Associate job

  1. What are the job requirements to apply for this Customer Care Collections Associate job position?
    • Ans: A candidate must have a minimum of fresher as an Customer Care Collections Associate

  2. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.

  3. This Customer Care Collections Associate is a work from home job?
    • Ans: No ,its not a Work from Home Job.

  4. How many job vacancies are opening for the Customer Care Collections Associate position?
    • Ans: There are immediate 1 job openings for Customer Care Collections Associate in our Organisation.

  5. Who is eligible to apply for this Customer Care Collections Associate job?
    • Ans: The mentioned job is open to both Male and Female candidates.

Job Particulars

Role BPO / Customer care
EducationAny Graduate
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1744449
Job Category Tech Support
StateTamil Nadu
Country India

About Company

A client of Freshersworld
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