A client of Freshersworld jobs - Customer Care Collections Associate

Customer Care Collections Associate

A client of Freshersworld
experience Fresher
salary Salary not disclosed
qualification
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Posted: 1 Month ago
Views: 0
Applications: 0
Openings: 1

Job Description

Customer Care Collections Associate
  • Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
  • Analyzing medical insurance claims for quality assurance
  • Resolving moderately routine questions following pre-established guidelines
  • Performing routine research on customer inquiries.
  • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
  • Identify the outstanding claims with payers through the reports from clients
  • Place calls with payers with regard to outstanding claims
  • Document the details of the calls made to payers in DBPMS and the client software
  • Coordinate with the team leader in following the processes.
  • Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.

Job Particulars

EducationAny Graduate
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1763815
Job Category Tech Support
StateBihar
Country India

About Company

A client of Freshersworld
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