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A client of Freshersworld jobs - Customer Care Collections Associate

Customer Care Collections Associate

A client of Freshersworld

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Posted: 1 Month ago

Views: 0

Applications: 1

Openings: 1

Job Description

Customer Care Collections Associate

Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries.
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
Identify the outstanding claims with payers through the reports from clients
Place calls with payers with regard to outstanding claims
Document the details of the calls made to payers in DBPMS and the client software
Coordinate with the team leader in following the processes.
Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.

Job Particulars

Role BPO / Customer care

EducationAny Graduate

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeFull Time

Job Id1763821

Job Category Tech Support

StateJharkhand

Country India

About Company

A client of Freshersworld

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