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A client of Freshersworld jobs - Customer Care Collections Associate

Customer Care Collections Associate

A client of Freshersworld
location
Faridabad
experience Fresher
salary Salary not disclosed
qualification
Any Graduate
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Posted: 7 Days ago
Views: 0
Applications: 0
Openings: 1

Job Description

Customer Care Collections Associate
  • Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
  • Analyzing medical insurance claims for quality assurance
  • Resolving moderately routine questions following pre-established guidelines
  • Performing routine research on customer inquiries.
  • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
  • Identify the outstanding claims with payers through the reports from clients
  • Place calls with payers with regard to outstanding claims
  • Document the details of the calls made to payers in DBPMS and the client software
  • Coordinate with the team leader in following the processes.
  • Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.

Job Particulars

Role BPO / Customer care
EducationAny Graduate
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1763830
Job Category Tech Support
StateHaryana
Country India

About Company

A client of Freshersworld
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