customer care advocate recruitment in Pune - For a Client of Teamlease Digital

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Customer Care Advocate

For a Client of Teamlease Digital
experience Fresher
salary 2,00,000 - 6,00,000 Per Year
qualification
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Posted: 27 Days ago
Views: 2
Applications: 0
Openings: 25

Job Description

Job Description:

  1. Strong verbal and written communication skills and customer service experience
  2. Serve as technical support resource providing diagnostic application support for Cummins electronic tools on basic and slightly complex issues in a level 1 capacity.
  3. Basic proficiency in troubleshooting software product and application issues
  4. Maintain knowledge and technical understanding of current products and new products.
  5. Knowledge of how to leverage ERP systems to handle order management activities
  6. Capable of navigating multiple systems to locate information needed to provide quotes/pricing/parts availability information, etc…
  7. Capability to communicate across distribution functions and nodes to aid in order management activities to handle customer requests

 Additional Responsibilities: 

·        Digital Product Support Level 1

o   Strong verbal and written communication skills and customer service experience

o   Serve as technical support resource providing diagnostic application support for Cummins electronic tools on basic and slightly complex issues in a level 1 capacity.

o   Basic proficiency in troubleshooting software product and application issues

o   Maintain knowledge and technical understanding of current products and new products.

 

Product & Service Information Level 1

o   Intermediate (familiar to proficient) understanding of Cummins products (engines, power generators, components, marine products, high horsepower products, Dodge applications, etc)

o   Intermediate (familiar to proficient) understanding of diesel engine operation, parts, and warranty support to our end users and fleet users.

o   Understanding of Logistical concepts.

o   Understanding and ability to expand on knowledge of Engine Familiarization.

o   Interpret schematic/blueprints/wiring diagrams.

 

Parts Support (Email)

o   Strong written communication skills and customer service experience

o   Knowledge of how to leverage ERP systems to handle order management activities

o   Capable of navigating multiple systems to locate information needed to provide quotes/pricing/parts availability information, etc…

o   Capability to communicate across distribution functions and nodes to aid in order management activities to handle customer requests



Job Particulars

Who can applyFreshers
Employment TypeContract
Job Id1764557
StateMaharashtra
Country India

About Company

For a Client of Teamlease Digital recruiting customer care advocate candidates nearby Pune,.For a Client of Teamlease Digital vacancies for customer care advocate is recruited through Written-test, Face to Face Interview etc.
For a Client of Teamlease Digital Company recruits a lot of candidates every year based on the skills. The candidates with B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BJMC, BTM, PR/Advertising are selected to full fill the vacancies in BPO / Customer care job field. The candidates nearby Pune, can apply for customer care advocate position in For a Client of Teamlease Digital. All candidates should have a degree or post-graduation in the required field based on the requirement mentioned. The jobs are available in Full Time basis. When it comes to the For a Client of Teamlease Digital recruitment, candidates are mostly chosen for the department of BPO / Customer care . To learn more about the current jobs and other details, it is better to go through official site of For a Client of Teamlease Digital and Teamlease.com. Find the latest jobs near you and near your home. So, that you don’t need to relocate. The Teamlease.com is a leading employment portal that researches the official site of For a Client of Teamlease Digital and provides all the details about the current vacancies, the application process, selection process, interview test details, important dates and other information. Search and apply for the top job positions in For a Client of Teamlease Digital and near your city and get a secured career.
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