Sark Projects India Pvt ltd jobs - CRM Specialist

As a CRM Specialist, you will be responsible for managing and optimizing our CRM system to improve client relationships, streamline processes, and drive sales growth. You will work closely with the sales, marketing, and customer service teams to ensure that all client interactions are tracked and analyzed effectively.

Note:: Only Male Preferred 

• CRM Management: Oversee the implementation, maintenance, and optimization of the CRM system to meet business needs.
• Data Management: Ensure the accuracy and integrity of client data within the CRM, including inputting new client information and updating existing records.
• Reporting and Analysis: Generate regular reports and dashboards to analyze client interactions, sales performance, and marketing campaigns.
• User Training: Train team members on best practices for using the CRM system, providing ongoing support and resources.
• Process Improvement: Identify and implement improvements to CRM processes and workflows to enhance efficiency and client engagement.
• Collaboration: Work closely with sales and marketing teams to align CRM strategies with business goals and client needs.
• Client Support: Assist with client inquiries and follow-ups through the CRM system, ensuring timely and personalized communication.
• Integration: Collaborate with IT to ensure seamless integration of CRM with other software tools and platforms.
  
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