Panacorp computer academy jobs - CRM Manager

Strategy Development: Design and implement CRM strategies to enhance customer engagement and retention.

Data Analysis: Analyze customer data to identify trends, insights, and opportunities for improvement.

System Management: Oversee the CRM system, ensuring it meets business needs and is regularly updated.

Team Collaboration: Work closely with sales, marketing, and customer service teams to align CRM efforts with overall business goals.

Training and Support: Provide training and support to staff on CRM tools and best practices.

Campaign Management: Develop and manage customer-focused marketing campaigns using CRM data.

Performance Metrics: Monitor and report on CRM performance metrics and adjust strategies as needed.

Customer Feedback: Gather and analyze customer feedback to enhance service offerings.