Navkala Soft Tech jobs - Content Review Analyst

The Content Review Analyst is responsible for ensuring that all user-generated content complies with company standards and community guidelines. This role involves the meticulous review of text, images, videos, and other types of content to identify and act on potentially harmful, offensive, or otherwise non-compliant materials. The ideal candidate will have a keen eye for detail, strong analytical skills, and the ability to make quick, ethical decisions in a fast-paced environment.

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• Review user-generated content for accuracy, consistency, and adherence to community guidelines, policies, and regulations.
• Analyze flagged or reported content and make decisions based on company policies.
• Identify and escalate high-risk content or emerging patterns of content issues.
• Track and document review metrics to improve decision accuracy and efficiency.
• Collaborate with cross-functional teams to develop and refine content policies.
• Conduct research to understand the context and implications of various content.
• Provide feedback on tools and processes to help improve the content review process.