Hiring Collection Officer for Credit Card collection for a reputed bank.
Must have DRA Certification.
Must have work experience working as a collection agent for at least 3 Months.
Must have his own 2 wheeler.

The Collections Officer is responsible for managing and undertaking a collections process for debts that have been allocated to you.

You will utilize best practice processes and techniques, as well as information at hand, to positively influence debtors to maximize payment of debt over the shortest period of time.

To check the details of the debtors/defaulters.

Need to achieve the targets on allocated cases identified on various parameters.

Follow-up and recovery of overdues from the defaulter/debtors.

For any unresolved cases, the Officer to decide on the most value added mode of follow-up.

Tracing out of absconded default customers and initiate recovery process.

Ensure that collection process and legal guidelines to be adhered.

Reporting any fraud identified in the field to Vigilance.

Recommending for Policy initiatives.

Interact with different teams at appropriate verticals and if required engage them for collections.

Recommendation of doubtful overdue cases for writing off in co-ordination with Credit department.