SI Creva Capital Services jobs - Collection Manager

 Oversee the collection of outstanding debts from clients.

 Develop and implement effective collection strategies.

 Manage and train a team of collection agents.

 Monitor and analyze collection data to identify trends and areas for improvement.

 Prepare and present collection reports to senior management.

 Maintain strong relationships with clients to ensure timely payments.

 Negotiate payment plans and settlements with clients.

 Ensure compliance with all relevant laws and regulations.

 Handle escalated collection issues and disputes.

 Collaborate with other departments to improve collection processes.

 Review and update collection policies and procedures.

 Set and monitor collection targets and performance metrics.

 Conduct regular performance reviews with collection agents.

 Stay updated on industry best practices and trends.

 Implement technology solutions to enhance collection efficiency.