As a Collection Agent, you will be responsible for managing overdue accounts and ensuring that payments are collected in a timely manner. You will interact with customers to resolve payment issues, negotiate payment arrangements, and maintain accurate records of all communications. Your role is crucial in maintaining the financial health of the organization by minimizing the number of overdue accounts and maximizing collections.

Key Responsibilities:

Account Management: Review and manage a portfolio of overdue accounts. Analyze account details and payment history to determine the appropriate collection strategy.
Customer Communication: Contact customers via phone, email, or mail to request payment on overdue accounts. Use negotiation skills to work out payment arrangements and settlements.
Dispute Resolution: Address and resolve customer disputes or complaints related to outstanding payments. Work with customers to understand their financial situation and develop mutually agreeable solutions.
Record Keeping: Maintain accurate and up-to-date records of all communications with customers and payment transactions. Document all collection efforts and account status changes.
Reporting: Provide regular reports on collection progress, account status, and any issues encountered. Track and report on key performance metrics.
Collaboration: Work closely with other departments, such as customer service and finance, to address any issues that may affect collection efforts. Assist in training and mentoring new team members as needed.
Continuous Improvement: Identify and recommend improvements to collection processes and strategies to enhance efficiency and effectiveness.

One of the leading UPS battery suppliers in Mumbai, Access Power Link, has been in this industry since 1994. We have accomplished several milestones over the last 26 years; we have achieved multiple milestones. Our products and services have always been par excellence. We always strive towards achieving complete customer satisfaction.

At Access Power Link, we have been offering premium quality batteries that meet the standard quality. We cater to multiple sectors like finance, insurance, banking, telecom, IT/ ITES, and media. We have a diverse range of products, for instance, solar battery, Exide UPS battery, rocket battery, quanta battery, diesel generator battery, SMF battery, tubular battery, and many more.

We have a highly capable team of developers who indulge in intensive research work and thereby come up with innovative, top-notch quality products. We have high-end R&D capacities, which help us to prepare a robust business strategy. Our effective business strategy enables us to withstand the cut-throat competition in the market. Our highly qualified team of professionals indulge in in-depth research work and come up with supreme technologies at minimum cost.

Our aim is to enhance and improve your lifestyle by offering effective solutions that are profitable as well. Our dedicated, highly trained, knowledgeable, and well-qualified workforce works in unison and knows the significance of teamwork. We have experts for different departments like marketing executives, administrative staff, R&D executives, logistics personnel, packaging personnel, and so on.

We have our very own in-house technology that helps us to incorporate the latest innovations with our products so that we can cater to the requirements and expectations of our customers. For instance, we have high-quality 2V batteries, which offer a long service life and looks appealing because of its sleek design. Also, we offer round-the-clock customer service to our customers.

Undeniably, Access Power Link is the biggest brand that offers user-friendly and astounding power products that serve commercial as well as domestic purposes.

Gurgaon

Delhi

Bangalore

Hyderabad

Noida

Pune

Chennai

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