Greet patients, answer and redirect incoming calls, respond to patients' questions and schedule appointments
Welcome guests, provide information, and address patient concerns.
Answer incoming phone calls and respond to inquiries
Schedule and confirm patient appointments
Maintain and update patient records and documentation
Process billing and insurance information
Coordinate with medical staff and assist with administrative tasks
Ensure the waiting area is clean and welcoming
Assist with patient paperwork and data entry
Handle billing and insurance verification for patients.
Maintain a clean, organized, and welcoming reception area.
Excellent organizational and multitasking skills.
Strong communication skills, both written and verbal.
Ability to handle sensitive and confidential information with discretion.
Customer-service oriented with a friendly and professional demeanor.