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ODN Digital Services Private Limited jobs - Client Servicing

Client Servicing

ODN Digital Services Private Limited
location
Delhi
experience Fresher
salary Salary not disclosed
qualification
B.Com, BA, BBA/BBM, BCA
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Job is expired
Posted: 3 Months ago
Views: 3
Applications: 1
Openings: 2

Job Description

 Selected intern's day-to-day responsibilities include:


1. Serve as the primary point of contact for assigned clients, building and maintaining strong relationships
2. Develop a deep understanding of the client's business goals, target audience, and content requirements
3. Collaborate with clients to identify their needs, formulate strategies, and propose solutions that align with their objectives
4. Coordinate with cross-functional teams, including creative, production, and digital marketing teams, to execute projects effectively
5. Provide clients with regular updates and progress reports, ensuring transparency and proactive communication
6. Monitor project timelines and budgets, ensuring timely delivery and adherence to agreed-upon scope
7. Anticipate and address client concerns or issues promptly, providing proactive solutions and exceptional service
8. Identify account growth and up-selling opportunities, working closely with the business development team
9. Conduct regular business reviews with clients to evaluate performance, identify areas for improvement, and explore new opportunities
10. Stay up to date with industry trends, emerging technologies, and competitive landscape to provide strategic insights and recommendations to clients
11. Handle contract negotiations, renewals, and amendments in collaboration with the legal and finance departments

Note: Candidates from NIFT and Pearl will be highly preferred.

Skill(s) required

  • Client Relationship
  • Effective Communication
  • English Proficiency (Spoken)
  • English Proficiency (Written)
  • Project Management
    •  

    Who can apply

    Only those candidates can apply who:

    1. are available for full time (in-office) internship

    2. have relevant skills and interests

    * Women wanting to start/restart their career can also apply.

    Perks

  • Certificate
  • Letter of recommendation
  • Informal dress code
  • Job offer

    • Number of openings

    2

     

    Job Particulars

    Role BPO / Customer care
    EducationB.Com, BA, BBA/BBM, BCA
    Who can applyFreshers
    Hiring Process Face to Face Interview
    Employment TypeInternship / Projects
    Job Id1578106
    Job Category Internship , BSc/BCA/BBM , Tech Support
    StateDelhi
    Country India

    About Company

    ODN Digital Services Private Limited
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