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ODN Digital Services Private Limited jobs - Client Servicing

Client Servicing

ODN Digital Services Private Limited

location

experience

Fresher

salary

Salary not disclosed

qualification

B.Com, BA, BBA/BBM, BCA

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Posted: 3 Months ago

Views: 3

Applications: 1

Openings: 2

Job Description

Selected intern's day-to-day responsibilities include:

1. Serve as the primary point of contact for assigned clients, building and maintaining strong relationships
2. Develop a deep understanding of the client's business goals, target audience, and content requirements
3. Collaborate with clients to identify their needs, formulate strategies, and propose solutions that align with their objectives
4. Coordinate with cross-functional teams, including creative, production, and digital marketing teams, to execute projects effectively
5. Provide clients with regular updates and progress reports, ensuring transparency and proactive communication
6. Monitor project timelines and budgets, ensuring timely delivery and adherence to agreed-upon scope
7. Anticipate and address client concerns or issues promptly, providing proactive solutions and exceptional service
8. Identify account growth and up-selling opportunities, working closely with the business development team
9. Conduct regular business reviews with clients to evaluate performance, identify areas for improvement, and explore new opportunities
10. Stay up to date with industry trends, emerging technologies, and competitive landscape to provide strategic insights and recommendations to clients
11. Handle contract negotiations, renewals, and amendments in collaboration with the legal and finance departments

Note: Candidates from NIFT and Pearl will be highly preferred.

Skill(s) required

Client Relationship

Effective Communication

English Proficiency (Spoken)

English Proficiency (Written)

Project Management

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Perks

Certificate

Letter of recommendation

Informal dress code

Job offer

Number of openings

2

Job Particulars

Role BPO / Customer care

EducationB.Com, BA, BBA/BBM, BCA

Who can applyFreshers

Hiring Process Face to Face Interview

Employment TypeInternship / Projects

Job Id1578106

Job Category Internship , BSc/BCA/BBM , Tech Support

StateDelhi

Country India

About Company

ODN Digital Services Private Limited

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