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Kitty Technologies jobs - Call center executive

Call Center Executive

Kitty Technologies
location
Nagercoil
experience 1 Year
salary 10,000 - 15,000 Per Month
qualification
BA, 12th Pass (HSE)
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Posted: 2 Months ago
Views: 5
Applications: 0
Openings: 1

Job Description

About the Role
We are seeking Call Center Executive to provide GST support services to the Government of India on a pan-India basis. This role involves handling customer inquiries, providing information, and resolving issues related to GST.

Responsibilities
* Handle inbound calls from customers seeking GST-related assistance. 
* Provide accurate and timely information regarding GST rules, regulations, and procedures. 
* Resolve customer queries and complaints efficiently. 
* Meet performance metrics, including call handling time, customer satisfaction, and sales targets. 
* Maintain accurate records of customer interactions 
* Adhere to company policies and procedures. 

Qualifications
 * Minimum 1 year of experience in a call center environment.  
* 12th standard pass or above. 
* Fluency in Tamil and Malayalam, with basic English communication skills. 
* Strong typing skills with a minimum speed of 25 WPM. 
* Sales experience or a willingness to work in a sales-oriented role. 
* Ability to work towards targets and meet deadlines.

Desired Skills
 * Prior experience in the GST or tax domain. 
* Knowledge of government policies and procedures. 
* Proficiency in computer applications, including CRM software.
 
Benefits
 * Competitive salary between Rs. 10,000 to Rs. 15,000 per month. 
* PF, ESIC, and other statutory benefits.

Note: This position is open to local candidates only.

To apply, please WhatsApp your CV 

Kitty Technologies Private Limited is an equal opportunity employer committed to fostering a diverse and inclusive workplace.

Job Particulars

Role BPO / Customer care
EducationBA, 12th Pass (HSE)
Who can applyExperienced (1 Year)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1732336
Job Category BPO
StateTamil Nadu
Country India

About Company

Kitty Technologies
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