Job Description:
The job entails managing customer inquiries, resolving issues, and providing excellent customer service to clients across the globe. The role requires strong communication skills, problem-solving abilities, and a customer-centric approach.
Key responsibilities include handling inbound and outbound calls, addressing customer concerns promptly and efficiently, and meeting performance targets set by the company.
Candidates should possess excellent interpersonal skills, be detail-oriented, and have a willingness to learn and adapt in a fast-paced environment. Previous experience in customer service or a related field would be advantageous.
If you are looking to join a dynamic team and embark on a rewarding career in the BPO industry, Ruvim Infotech Pvt. Ltd. may have the perfect opportunity for you.
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