Roles and Responsibilities:
Student Consultation: Engage with prospective students through various communication
channels, including phone calls, emails, and in-person meetings. Understand their career
aspirations, educational background, and specific needs to provide personalized guidance.
Course Promotion: Effectively communicate the features, benefits, and uniqueness of the
MBA courses offered by the institution. Highlight the advantages of the program, such as
curriculum, faculty, industry connections, and career opportunities.
Admissions Process Support: Assist students in completing the application process,
including reviewing application forms, collecting required documents, and ensuring all
necessary steps are completed accurately and on time.
Information Provision: Provide accurate and up-to-date information about the MBA
program, including admission requirements, course structure, specialization options, tuition
fees, financial aid, scholarships, and any other relevant details.
Relationship Building: Develop strong relationships with prospective students to understand
their needs and build trust. Maintain regular contact with leads, follow up on inquiries, and
provide ongoing support throughout the decision-making process.
Market Research: Stay updated on market trends, competitor offerings, and industry
developments related to MBA programs. Use this knowledge to position the institution's
courses effectively and address any concerns or objections raised by prospective students.
Collaboration: Coordinate with other teams, such as admissions, marketing, and faculty, to
gather information, address student queries, and streamline the enrolment process. Work
collaboratively to develop marketing strategies and materials for promoting the MBA
courses.
Performance Tracking: Maintain accurate records of student interactions, inquiries, and
enrolment outcomes. Generate reports on key performance indicators, such as conversion
rates, to assess the effectiveness of counselling efforts and identify areas for improvement.
Qualifications and Skills:
Bachelors’ degree in related field.
Excellent interpersonal and communication skills to engage with a diverse range of
individuals.
A positive attitude, resilience, and willingness to learn and adapt in a fast-paced and
competitive environment.
Good analytical and problem-solving abilities to understand client needs and
recommend appropriate solutions.
Results-oriented mindset with a track record of meeting or exceeding targets.
Strong organizational skills and ability to manage multiple tasks simultaneously.
Demonstrated ability to work independently and as part of a team.
Ethical and professional conduct, maintaining confidentiality and integrity in all interactions.