Key Responsibilities
Pipeline Management: Build meaningful connections, understanding and addressing potential customers' needs with care and empathy.
Market and Competitor Research: Dive deep into customer insights, collaborating closely with our marketing team to craft strategies that truly resonate with their challenges.
Up-Selling and Cross-Selling: Discover new avenues for value addition, empathizing with customers' changing needs and Foster a supportive community, championing each member's growth journey to foster collective success.
Efficient Batch Coordination: Seamlessly manage live sessions, ensuring a supportive learning environment for all participants.
Nurturing Connections: Cultivate supportive relationships with learners and mentors, offering encouragement and assistance tailored to their growth and well-being.
Responsive Query Handling: Provide attentive support, understanding and addressing concerns promptly to facilitate a smooth learning experience.
Engagement in Dtalks Community: Actively participate in discussions, fostering a sense of belonging and collaboration within the community.
Stakeholder and Task Management: Maintain transparent communication, understanding and aligning with stakeholders' expectations.
Skill Required
Education-Based Counseling: Proficiency in providing guidance and support tailored to the educational needs and goals of students or learners. Also understanding of a CRM for effective lead management is essential.
Effective Communication and Interpersonal Skills: Strong ability to convey ideas clearly and engage effectively with others, fostering positive relationships and understanding.
Business Strategy and Financial Acumen: Aptitude in developing and implementing business strategies, along with a comprehension of financial concepts and terminologies essential for decision-making.
Time Management, Leadership, and Negotiation Skills: Demonstrated proficiency in managing time efficiently, leading teams towards common goals, and effectively negotiating terms and agreements.
Adaptability to a Fast-Paced, Growth-Oriented Culture: Ability to thrive in an environment characterized by rapid growth and change, remaining adaptable and responsive to evolving needs and challenges.
Experience in Startup Environments: Previous exposure to working in startup settings, showcasing adaptability, resilience, and a proactive mindset in navigating dynamic and innovative organizational structures.
Bonus: Understanding of UX/UI Design Principles and Market: Familiarity with user experience (UX) and user interface (UI) design principles, coupled with an understanding of market dynamics.
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