Spancore technology jobs - BPO Voice Process Executive

BPO Voice Process Executive

Spancore technology
experience Fresher
salary 10,000 - 15,000 Per Month
qualification
Job is expired
Posted: 9 Months ago
Views:
Applications:
Openings: 1

Job Description


Job Title: BPO Voice Process Executive
Location: Coimbatore


Responsibilities:

Update customer information and maintain records accurately in the system.
Meet daily, weekly, and monthly performance targets set by the management.
Handle incoming and outgoing customer calls
Provide accurate information to customers regarding products and services
Resolve customer complaints and issues effectively
Maintain records of customer interactions and transactions
Meet performance metrics such as call handling time and customer satisfaction scores
Collaborate with team members to improve customer service processes

Requirements:

Excellent verbal communication skills in English (knowledge of other languages is a plus).
Prior experience in BPO or voice process is preferred but not mandatory.
Willingness to work in rotational shifts.

Benefits:

Competitive salary package with performance-based incentives.
Comprehensive training and development programs.

Qualification: 12th and UG or pg : Any Graduate - Any Specialization


Job Particulars

Role 
Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment Type Full Time
Job Id 1755597
Job Category BPO
Locality Address 100 Feet Road, Peelamedu, R S Puram, Ram Nagar, Saibaba Colony
State Tamil Nadu
Country India

About Company

Spancore technology
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