Spancore technology jobs - BPO Voice Process Executive

BPO Voice Process Executive

Spancore technology

Coimbatore

Fresher

10,000 - 15,000 Per Month

12th Pass (HSE)

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Posted: 9 Months ago

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Applications:

Openings: 1

Job Description

Job Title: BPO Voice Process Executive
Location: Coimbatore

Responsibilities:

Update customer information and maintain records accurately in the system.
Meet daily, weekly, and monthly performance targets set by the management.

Handle incoming and outgoing customer calls

Provide accurate information to customers regarding products and services

Resolve customer complaints and issues effectively

Maintain records of customer interactions and transactions

Meet performance metrics such as call handling time and customer satisfaction scores

Collaborate with team members to improve customer service processes

Requirements:

Excellent verbal communication skills in English (knowledge of other languages is a plus).
Prior experience in BPO or voice process is preferred but not mandatory.
Willingness to work in rotational shifts.

Benefits:

Competitive salary package with performance-based incentives.
Comprehensive training and development programs.

Qualification: 12th and UG or pg : Any Graduate - Any Specialization

Job Particulars

Role

Education 12th Pass (HSE)

Who can apply Freshers

Hiring Process Face to Face Interview

Employment Type Full Time

Job Id 1755597

Job Category BPO

Locality Address 100 Feet Road, Peelamedu, R S Puram, Ram Nagar, Saibaba Colony

State Tamil Nadu

Country India

About Company

Spancore technology

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