Span core jobs - BPO Voice Process Executive

BPO Voice Process Executive

Span core
experience Fresher
salary 10,000 - 15,000 Per Month
qualification
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Posted: 13 Days ago
Views: 4
Applications: 0
Openings: 1

Job Description

Job Title: BPO Voice Process Executive

Location: Coimbatore

Job Description:

Responsibilities

  • Update customer information and maintain records accurately in the system.
  • Meet daily, weekly, and monthly performance targets set by the management.
  • Handle incoming and outgoing customer calls
  • Provide accurate information to customers regarding products and services
  • Resolve customer complaints and issues effectively
  • Maintain records of customer interactions and transactions
  • Meet performance metrics such as call handling time and customer satisfaction scores
  • Collaborate with team members to improve customer service processes

Requirements:

  • Excellent verbal communication skills in English (knowledge of other languages is a plus).
  • Prior experience in BPO or voice process is preferred but not mandatory.
  • Willingness to work in rotational shifts.

Benefits:

  • Competitive salary package with performance-based incentives.
  • Comprehensive training and development programs.

Qualification:12th and UG or pg : Any Graduate - Any Specialization



Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1755608
Job Category BPO
Locality Address 100 Feet Road, Avinashi Road, Ganapathy, Peelamedu, R S Puram
StateTamil Nadu
Country India

About Company

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