Cybaemtech jobs - BPO/Telecaller

BPO/Telecaller

Cybaemtech
experience Fresher
salary Salary not disclosed
qualification
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Posted: 1 Month ago
Views: 3
Applications: 0
Openings: 1

Job Description

 We are seeking a motivated and energetic BPO/Telecaller to join our BPO team. The ideal candidate will be responsible for making outbound calls to customers, providing product information, addressing inquiries, and generating leads to support our sales and customer service objectives. 

 

  • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Minimum Requirement:

  • Good Communication Skills
  • Good Problem-solving skills over the call
  • High energy level

 


Job Particulars

Who can applyFreshers
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1747916
Job Category Diploma , BPO
Locality Address Viman Nagar
StateMaharashtra
Country India

About Company

Cybaemtech
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