Qualification: 12th Pass

Experience: Freshers & Min. 6 Months Experience in BPO Calling

Salary: Between 12k to 14k In hand
Location: Airoli

Skills : Communication & Time Management & Target Oriented & Team Player

Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets

Minimum Requirement:

Good Communication Skills
Good Problem-solving skills over the call
High energy level

Blinc360 is a customer excellence contact center that integrates efficient service with cutting-edge technology like Voice AI to enhance customer experience. We specialize in empowering our customer service agents with innovative technology systems to ensure superior quality of service delivery. We have established over 7 Delivery Centres in India providing nearshore and regional services to global and regional markets.