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Creda Solutions jobs - BPO Non voice process

BPO Non Voice Process

Creda Solutions
location
Chennai
experience 0 to 4 Years
salary Salary not disclosed
qualification
B.Com, BBA/BBM, BCA, BE/B.Tech, BSc
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Posted: 1 Month ago
Views: 18
Applications: 8
Openings: 5

Job Description

Currently, we are offering Working from home for Day shift for BPO Non voice Process. Please contact for further details. 

Responsibilities:
Handle customer queries and issues through email, chat, and social media.
Provide accurate information about products and services.
Resolve customer issues promptly and effectively.
Maintain records of customer interactions and transactions.
Coordinate with internal teams to provide solutions to customers.
Follow up on customer inquiries and ensure complete resolution.
Adhere to company policies and procedures during all customer interactions.

Skills:
Excellent written communication skills.
Strong problem-solving abilities and attention to detail.
Ability to work independently and manage time effectively.
Proficient in using computers and various software applications.

Job Particulars

Role BPO / Customer care
EducationB.Com, BBA/BBM, BCA, BE/B.Tech, BSc
Who can applyFreshers and Experienced (0 to 4 Years )
Hiring Process Telephonic Interview
Employment TypeFull Time
Job Id1750301
Job Category BPO , BSc/BCA/BBM , Work from Home
Locality Address Ambattur , Kanchipuram, Kolathur , Thiruvallur , Chennai-Others
StateTamil Nadu
Country India

About Company

We are a USA based Medical Billing Company which is located in Chennai. 
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