Currently, we are offering Working from home for Day shift for BPO Non voice Process. Please contact for further details.

Responsibilities:

Handle customer queries and issues through email, chat, and social media.

Provide accurate information about products and services.

Resolve customer issues promptly and effectively.

Maintain records of customer interactions and transactions.

Coordinate with internal teams to provide solutions to customers.

Follow up on customer inquiries and ensure complete resolution.

Adhere to company policies and procedures during all customer interactions.

Skills:

Excellent written communication skills.

Strong problem-solving abilities and attention to detail.

Ability to work independently and manage time effectively.

Proficient in using computers and various software applications.

Delhi

Chennai

Bangalore

Gurgaon

Mumbai

Noida

Pune

Creda Solutions jobs - BPO Non voice process

BPO Non Voice Process