Magic bus jobs - BPO Executive telecaller

BPO Executive Telecaller

Magic bus
experience Fresher
salary 18,000 - 20,000 Per Month
qualification
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Posted: 6 Days ago
Views: 7
Applications: 13
Openings: 1

Job Description

Roles and Responsibilities:
  • Make outbound calls: Contact potential customers to promote products or services 
  • Manage incoming calls: Answer customer questions and resolve issues 
  • Build relationships: Develop rapport with customers and maintain positive relationships 
  • Provide information: Educate customers about products and services, including features, pricing, and benefits 
  • Follow up: Check in with customers to ensure satisfaction and identify opportunities for upselling 
  • Maintain records: Document customer interactions in a database, including queries, responses, and complaints
Qualifications:
  • High school diploma or equivalent
  • Previous experience in a BPO or call center environment is a plus
  • Excellent verbal and written communication skills
  • Ability to handle stressful situations and difficult customers
  • Strong problem-solving skills
  • Flexibility to work in shifts

Job Particulars

Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1786545
Locality Address Perungudi
StateTamil Nadu
Country India

About Company

Magic bus
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