Computer Age Management Services CAMS jobs - BPO Call Center Executive

BPO Call Center Executive

Computer Age Management Services CAMS
experience Fresher
salary 15,000 - 20,000 Per Month
qualification
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Posted: 2 Months ago
Views: 8
Applications: 0
Openings: 1

Job Description

  • Answering incoming calls from customers and addressing their inquiries or concerns
  • Providing excellent customer service by conveying accurate information and effectively resolving customer complaints or problems
  • Processing customer orders, returns, or exchanges via phone or email
  • Conducting high-level sales calls
  • Creating and implementing call center scripts  
    • Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
    • Follow communication “scripts” when handling different topics
    • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
    • Seize opportunities to upsell products when they arise
    • Build sustainable relationships and engage customers by taking the extra mile
    • Keep records of all conversations in our database in a comprehensible way
    • Frequently attend educational seminars to improve knowledge and performance level
    • Meet personal/team qualitative and quantitative targets

    Minimum Requirement:

    • Good Communication Skills
    • Good Problem-solving skills over the call
    • High energy level

     


Job Particulars

EducationB.Com, BA, BBA/BBM, BSc, BFA
Who can applyFreshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1730060
Job Category BPO , BSc/BCA/BBM
Locality Address CBD-Belapur
StateMaharashtra
Country India

About Company

Computer Age Management Services Limited (CAMS) is a mutual fund transfer agency serving Indian asset management companies. The company was incorporated in 1988 and is headquartered in Chennai. It became publicly listed in October 2020, subsequent to an initial public offering (IPO) through an offer by its existing shareholders.
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