Responsibilities:
Handle the billing and payment collection process
Generate invoices and ensure accurate billing information
Collect payments from customers and provide receipts
Maintain records of payments and daily sales transactions
Coordinate with the finance team for reconciling accounts
Assist customers with any billing-related queries
Handle customer complaints and resolve billing issues
Maintain cleanliness and organization of the counter area
Collaborate with the sales team to ensure smooth order processing
Assist in inventory management and stocktaking activities
Skills:
Excellent computer literacy
Proficiency in tally and office accounting software
Strong attention to detail and accuracy in billing processes
Good communication and customer service skills
Ability to handle customer complaints and resolve billing issues
Basic knowledge of front office operations
Ability to work well in a team