We are looking for enthusiastic and skilled candidates to join our team as AR Caller. The role involves handling inbound and outbound calls, resolving claims, and ensuring smooth revenue cycle management (RCM).
Responsibilities:
Contact insurance companies, patients, and healthcare providers to follow up on outstanding medical claims
Identify and resolve issues with unpaid or denied claims
Ensure timely payment of claims by appealing denials and correcting any errors
Review and analyze insurance remittance advice to ensure accurate reimbursement
Maintain accurate and up-to-date records of all communication and actions taken
Collaborate with internal departments to resolve billing discrepancies and coding issues
Provide excellent customer service by effectively addressing inquiries and concerns
Stay updated on industry trends and changes in insurance