An admission counsellor will play a fundamental role in achieving customer acquisition goal and revenue growth objectives.
Responsibilities:
* Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
* Responsible for student admission and achieve their targets
* Understand customer needs / requirements and pitch a suitable program
* Close sales and achieve quarterly quotas
* Counselling, Interacting with students and Parents.
* Support students one on one in their selection of course, application process and meeting application deadlines.
* Should be able to assist students in obtaining the necessary documentation needed for the application process.
* Provide students, parents, and guardians with information regarding admissions requirements and processes, enrolment process or other procedures.
* Coordinate systematic and efficient handling of applications and communications with parents of student applicants.
Requirement:
* Ability to empathize with students and parents, thus able to build relationships through conversations
* Strong inclination to work in a target driven sales environment.
* Proven expertise in converting leads into a sale
* Experience working with CRM
* Fluency in English and Hindi languages is a must-have.
* Strong listening and presentation skills.