Purpose of Position:
An Associate Interface team member is one of the primary contacts at one of our Team Lease/IIJT location branch and acts as a location representative of Team Lease for the client or associates in the particular Branch city. He/she represents Team Lease at the client location and performs applicable work in a manner which facilitates compliance adherence and timely resolution of the queries by meeting established deadlines and quality standards. Use of knowledge about Team Lease processes and internal departments to ensure effective location site management/resolution of issues/performing functions of the job and adhere to client service levels. This is the team of highly skilled individuals who as individual contributors take responsibility of the location presence, ensuring closures of joining formalities and documentations (ESIC, PF, Insurance, Gratuity, ID Cards), face-to-face associate induction either at client’s offices at Team Lease office cities or walk-ins to our offices, facilitates bank account opening, conducting associate helpdesks and any other location based operation’s activities like payment collection, input collation, cash / cheaque disbursement or pick up / dropping up of documents. Month on month closures of compliance documentations, follow ups with associates through calls/helpdesks and help in supporting any critical location based physical presence along with handling client queries centrally from Bangalore. Apart from location support, their core job is to ensure compliance/benefits related document closures. They are the key member’s team which supports most of the large on-site migration for inductions and joining formality closures.
Competencies and skills:
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