TeamLease is driven by strong leadership with a long term focus which strives towards excellence by envisioning the future . As an organization, TeamLease brings to the table a unique combination of strong Compliance framework, Technology, Domain Expertise, Processes and People; to cater to our client’s HR requirements on a consistent basis.
The focus on compliance at TeamLease is of paramount importance that’s why we ensure we are fully compliant on behalf of all our clients and associates. Also at TeamLease, we have made substantial investments to stay ahead on the technology treadmill and enhance our service proposition for our clients. We use high end technological platforms both for our internal processes which are developed in-house for maximum customization to suit our specific requirements as well as for client and associate interactions and usage.
We have centralised, high volume and routine functions so that they can be handled with a higher level of competency, accuracy, and measurability. Our operations team interfaces with clients and associates through a Talisma based CRM tool: A first ever effort by any organization in this space. This ensures process transparency, adherence to TAT and a measurable control mechanism.
TEAMLEASE INFRASTRUCTURE FOR CLIENT:
Our Web based Dashboard and Client Connect Portal provides clients 24/7 access to all relevant information. - http://client.teamlease.com/. Clients can view and print more than 25 various reports on associate headcount, resignee details, joining trend, compliance adherence reports and many more such details. It also helps clients to access all relevant data across various business units and teams in a consolidated and comprehensive manner.
Dedicated Contact Centre which includes Client Hotline – (080) 3358 0800 where our clients can reach us at our Pan India Priority Access Number for on the spot resolution to their query & a dedicated E-mail id - email@example.com where a detailed query can be shared. Both these channels are on Talisma platform to ensure TAT adherence for every query resolution.
TEAMLEASE INFRASTRUCTURE FOR ASSOCIATES:
The associates also have access to an Associate Login - http://associate.teamlease.com/, which enables them to view and modify personal details (Address/Phone number), download pay slips etc.. Further, TeamLease also has a dedicated contact centre for associates with an Associate Hotline – (080) 6000 0655 in 13 different languages to help associates with any query along with an E-mail id – firstname.lastname@example.org where they can share details with us for resolutions.
Apart from our technology and process driven approach, our strength also lies in our people. Be it in the areas of operations and payroll or recruitments or in legal and compliance or training and assessments, our delivery teams are highly competent and carry extensive collective experience and knowledge.
With Pan India presence and the corporate office in Bangalore with over 600 employees making it a total of 1200 core employees, TeamLease has sufficient on ground capabilities to cater to its client’s hiring; compliance administration and other requirements at the localtion level. With hiring capabilities across 200+ locations in India, our recruitment teams hire almost 2000 temps every month across skill sets. Our extensive on ground presence through our local offices, affiliations with government training programmes and local partnerships enable us to able to hire for our clients at a lower cost and with faster TAT.
TeamLease’s long term philosophy and goals are best reflected in our Vision Statement "Putting India to Work".
At TeamLease, we have consciously chosen to operate at the intersection of Employability and Employment. We believe that managing the context is as important as managing our business. TeamLease has undertaken as a part of its mission; to create employability and a labour-friendly ecosystem in India. To sustain the current pace of economic growth, the most important resource that India needs is people or Human Resource. The speed of headcount scaling by some organizations (both Indian and multinational) in Indian Business has not happened anywhere else in the world and reflects a maturity that is unique to India.
Our endeavour is to be a catalyst in improving the ecosystem for employment and skill development in India. From a customer perspective, this philosophy enables us to be the largest, scalable and a progressive service partner to address our clients’ requirements in this space.
We do realize how difficult it is for most companies to train their people or hire trained resources, while balancing the impossible trinity of cost, quality and scale. Hence our services are designed to made to cater to the most critical needs in today’s context; needs both of Corporate India as well as India as a whole. Moving beyond staffing, TeamLease has evolved to be India’s first truly composite HR services company providing single window services to corporate clients for all their HR requirements: Permanent Recruitment, Temporary Staffing, Payroll Processing, Regulatory Compliance and Learning Services.
We also believe that technology plays an important role in ensuring scalability, consistency and national operations. Therefore our focus is as much on improvement of business processes, employee training and re-skilling; and ensuring continuous and cutting edge technology enhancements. This enables us to achieve greater levels of business efficiency, cost effectiveness and customer satisfaction.
TeamLease is a cause as much as it is a company. Our vision and metrics are not just financial. In addition to our committed objective of adding value to our customers’ business, we have aligned ourselves to a bigger goal; that of enabling equality of opportunity and providing jobs to people. Our mission helps us attract energy and resources and benefits all stakeholders, including our corporate clients. We continue to aim to do well by doing good.
AWARDS & RECOGNITION