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| home >> Best Practices |
| At Teamlease, we believe in following certain standards to enable us to be able to
deliver to our customers to their satisfaction. In order to achieve these standards , we
require the support of our customers by following the best practices . Below is the list of
mandatory and best practices being followed by Teamlease : |
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| Mandatory Practices (MP) |
1. Contract Agreement: Every client should have a valid and signed legal agreement
2. SLA Document: Every client should have discussed and agreed to the SLAs required with Teamlease and should have a signed copy of the same
3. Salary Structure: Teamlease associates should fall under the standard salary
structure in order to adhere to the statutory compliances
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| Best Practices (BP) |
1. Single Inputs: In order to process the salaries on time, clients should send
inputs in a single batch and not in multiple batches.
2. Adherence to Payroll Calendar: On a monthly basis, our clients are presented
with a schedule of activities to release salaries as per SLA. Clients should follow
this schedule and provide all necessary information to Teamlease.
3. Additional Inputs: Any salary input sent post the scheduled date, will not only
delay the process , but could lead to erroneous payouts. Clients should avoid
sending additional inputs and make any additional payments with the next cycle
unless there is an emergency.
4. Reimbursement Claims: All reimbursement claims should be supported with
adequate documents and approvals to enable faster processing and payout of
reimbursements.
5. Associate Communication: With a dedicated call center, Teamlease is able to
resolve associate concerns efficiently. All associates should communicate with
Teamlease at the call center.
6. Single Invoice: Clients are suggested to provide all payout related data at one
go, this will enable Teamlease to release only one payout bill (salary and any
others) , thus bringing down the need for reconciliations and other checks being
done.
7. Draft Invoice: By using the draft of the invoice as a pre-cursor to the final
invoice, the cycle time to closing on the invoice and there by payout gets
delayed. Avoidance of draft invoice and using the final invoice is the most
effective way.
8. Invoice Revisions: Should there be changes in the invoice due to additional or
changed input data, the payout for all associates gets delayed. Revisions to
invoices post the scheduled date are not advisable.
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© www.teamlease.com - 2007
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